Policies
Terms & Conditions
These terms help keep wholesale orders clear, predictable, and fair for both sides.
Wholesale Use
This website is built for wholesale buyers, resellers, teams, and repeat customers. Product information, pricing, availability, and shipping estimates may change as stock and logistics routes change.
Order Confirmation
An order is confirmed only after payment is received and order details are accepted. For large or customized orders, we may contact you to confirm product availability, sizing, customization, and shipping details before processing.
Pricing
Prices may vary by product type, quantity, currency, promotion, payment method, and shipping destination. If an obvious pricing or system error occurs, we reserve the right to correct it before shipment.
Cancellation
Orders can usually be changed or cancelled before processing starts. Once products are prepared, packed, customized, or shipped, cancellation may not be possible. Customized items cannot usually be cancelled after production begins.
Shipping
Shipping estimates are not guaranteed delivery dates. Customs inspection, public holidays, weather, local delivery workload, remote areas, address issues, and destination restrictions may cause delays.
Customer Responsibility
Buyers are responsible for providing correct shipping address, phone number, email, size, quantity, customization details, and local import requirements. Extra cost caused by incorrect buyer information may be charged to the buyer.
Limitation Of Liability
Our responsibility is limited to the order amount paid for the affected goods, unless required otherwise by applicable law. We are not responsible for indirect losses such as lost resale profit, missed events, or customer complaints from your downstream customers.
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